Registering your number with the National Do Not Call Registry (NDNCR) is a great way to reduce the number of telemarketing calls you receive. However, you need to understand that joining the Do Not Call List does not put an end to all telemarketing phone calls. Many phone consumers who register their numbers make the mistake of believing that once they become members of the NDNCR, that telemarketers will stop phoning, and that if they receive calls they can file a complaint. This is not entirely true.The National Do Not Call Registry has rules that you need to understand if you want to effectively protect your rights as a phone consumer. Thus, if you were to read the guidelines of the NDNCR, you would find that in certain cases it is still legal for telemarketers to phone you despite the fact that you have registered your numbers.When are telemarketing calls legal? There are essentially two types of solicitation calls that are permitted:1 – An established business relationship (EBR) exists – If you have an EBR with any company, which occurs as soon as you have made a purchase, the business is legally allowed to contact you with solicitation phone calls. Therefore, you will not be able to file a complaint with the NDNCR, unless the company continues their telemarketing calls after you have asked them to stop by requesting to be placed on their internal do-not-call-list.2 – Calls made by non profit organizations, survey groups, government organizations – Charity, survey, and political calls are exempt from the Registry. Calls of a non-profit nature are legal, and complaints cannot be filed against them. Therefore, regardless of how annoying you may find these calls, your best hope to making them stop is to tell the person that you would like to be taken off their call list. That said, keep in mind that by law these organizations do not have to keep a do-not-call-list.Last but not least, you need to know that if you have not yet been registered with the NDNCR for a full month (31 days), you should not expect a dramatic decrease in telemarketing calls. The reason is the Registry allows telemarketing firms a month to update their call lists. Therefore, to reduce calls from telemarketers, it is in your best interest to inform all of those who contact you that you would like to be placed on their do-not-call-list. That way if they phone you again, you will be free to file a complaint.Visit the National Do Not Call Registry’s websites and find out more about telemarketing calls, so you can learn what is legal and what is not.
Telemarketers are annoying, and you may be fed up with them calling you all of the time. Your aggravation with these calls may have led you to complain and vent your frustrations to your friends and family, but they are not to whom you should be making your complaints. Why? They may be able to empathize with you, but they won’t be able to make the calls stop. Therefore you need to take more constructive actions to have your complaints heard if you truly want to do something about telemarketers.First things first, you need to make sure all of your phone numbers (landline and cell phone) are registered with the National Do Not Call Registry (NDNCR). This will help to reduce the number of telemarketing calls you receive, and also enable you to make formal complaints when your privacy rights have been violated. To learn more about your rights as a phone consumer, visit the NDNCR website or read up on the Telephone Consumer Protection Act (TCPA).Despite being registered with the Do Not Call List, you should still take it upon yourself to ask every telemarketer who phones to take you off their internal do-not-call-list. By law all telemarketing firms are permitted to have an internal list and legally must comply with your request to be placed on it.If a telemarketing firm does not stop calling you, even though you have filed an official complaint with the NDNCR, it’s time to take an extra step and publicly complain about this company or individual on a caller complaints site. This is a website designed to bring phone consumers together to vent their frustrations by sharing their experiences with irritating and relentless telemarketing or other unwanted calls.While you should file a complaint about your own problem solicitor, you should first enter the phone number of the caller into the query box on the calling complaints site you choose to see if any other ill remarks were made regarding the same number. You will find that the more negative comments are made against a disreputable telemarketing company, the better chance there is to stop telemarketers and annoying phone calls as their reputation becomes soiled.
Spotting a telemarketing scam is not always as easy as one thinks. After all, if it was, why would so many phone consumers fall prey to telephone fraud every year? What makes solicitation scams so difficult to detect? Part of the problem is that most people already have a great dislike for telemarketers and when it comes down to it, they wouldn’t know the difference between an aggressive sales person or a con artists. The other reason why a scam is hard to recognize is because most telephone customers don’t know their own privacy rights or the rules that apply to legitimate telemarketing firms.If you are not aware, you should know that telemarketing companies are required to follow the laws stipulated by the Telephone Consumer Protection Act (TCPA). By knowing what these laws are, you will have an easier time distinguishing between a scammer and a telemarketer. To give you an idea, here are some warning signs of a telemarketing scam you should watch for:- The caller does not identify themselves or their company after providing you with their greeting. Telemarketing agents are required to introduce themselves as well as the company they are representing. The company should have an actual name, and not be referred to as “the greatest”, “the largest” or “the best”, etc. (I.E. “I’m calling on behalf of the greatest security company in the world”).- The caller is rushing through the sales pitch, is avoiding answering your questions, and appears to be in a hurry to make a sale. A reputable company will take their time to talk with you, and help you understand what is being offered. They want your business, and are not attempting to make fast money. They will take the time to answer your questions. Any caller that is selling aggressively and tries to bully you into the deal by telling you what they are offering is a “one time deal”, is not someone with honest intentions.- You have been told you won a free gift or prize, but you need to pay a small shipping fee. Any free gift, etc., you have to pay for is not free, nor is it worth your time. Never pay for a free gift, or provide your personal information in exchange for one either.- You are asked to provide your personal identification information. There is no reason for any phone solicitor to ask you for your bank account or credit card number, social security number, driver’s license information, address, etc., especially when you have not agreed to make a purchase. Moreover, always ask the caller why they are collecting this information.What you need to remember is if any telemarketing call sounds suspicious, or you are not sure what is being offered, always tell the caller “No thank you” and hang up the phone. Never provide your personal information over the phone without knowing who you are giving it to. Finally, remember that the only way you will stop telemarketers and annoying calls is if you know your rights as a phone consumer and can recognize a true telemarketer from a false one.